PRIVACY POLICY

Operated by RECOVERYBOXLEEDS Ltd

Company Number: 16584598

Registered Address: 5 Markham Cottages, LS25 3BA Effective Date: 24/02/2026

1. Introduction NomadSauna (“we”, “us”, “our”) is operated by RECOVERYBOXLEEDS Ltd. We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data in line with UK GDPR and the Data Protection Act 2018.

2. Data Controller RECOVERYBOXLEEDS Ltd 5 Markham Cottages LS25 3BA Email: Chris@nomadsaunayorks.com Phone: 07930680845

3. Information We Collect We may collect identity information (name, date of birth, emergency contact), contact information (email, phone number), booking and payment details, health questionnaire responses, and website usage data.

4. How We Use Your Data We use your data to process bookings, deliver services safely, assess medical suitability, communicate with you, process payments, improve services, comply with legal obligations, and send marketing communications where consent is given.

5. Legal Basis for Processing We process data under contract, legal obligation, legitimate interests, and consent (for marketing and health data). Consent may be withdrawn at any time.

6. Sharing Your Information We do not sell personal data. We may share data with booking providers, payment processors, accountants, IT providers, or regulators where required.

7. Data Retention Booking and financial records are retained for 6 years. Health forms are retained in line with insurance requirements. Marketing data is retained until you unsubscribe.

8. Data Security We use appropriate technical and organisational measures including secure booking systems, encrypted payment processing, and restricted access to sensitive data.

9. Your Rights You have the right to access, correct, erase, restrict, object to processing, request data portability, and withdraw consent. You may lodge a complaint with the Information Commissioner’s Office (ICO).

10. Cookies Our website may use cookies to improve user experience and support booking functionality. You can control cookies via your browser settings.

11. Marketing Communications If you opt in, we may send promotions, updates, and event announcements. You can unsubscribe at any time.

12. Changes to This Policy We may update this policy from time to time. The latest version will always be published on our website. 

13. Contact Us RECOVERYBOXLEEDS Ltd 5 Markham Cottages LS25 3BA Email: Chris@nomadsaunayorks.com Phone: 07930680845